The Bookly Ratings Add-on GPL helps you collect valuable customer feedback after appointments, allowing clients to rate the service they received and leave comments about their experience.
In today’s competitive market, customer reviews play a crucial role in improving service quality and building trust. This add-on enables you to measure staff performance, evaluate service standards, and continuously improve based on real client feedback.
Fully integrated with Bookly PRO, the Ratings Add-on works seamlessly within your existing booking system. After a visit, customers can rate the service and provide comments. The ratings are displayed in the booking form (if enabled), helping new customers choose staff members based on real reviews.
In the admin panel, you can view:
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Average ratings for each staff member
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Individual service ratings
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Client comments in the Appointments section
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Overall performance insights
This feature is ideal for salons, clinics, coaching centers, consultants, spas, fitness trainers, and any service-based business that values customer satisfaction.
⚠ Important: This is an add-on and requires Bookly PRO to be installed and activated.

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